Customer Service

Shipping & Delivery
Products are shipped via US Postal Service.  We will use delivery confirmation.  Products are usually shipped two days after the funds have been verified after payment.  We can ship to the US and Canada.  There is an additional freight cost for shipping to Canada, eh.
Privacy & Security
Our site is hosted on a secure server.  You information is safe.  We respect your right to privacy and we will never sell or rent or distribute your private information to anyone.  All transactions are safe and secure on our site.
Returns & Replacements
If you find that your product arrives broken or defective, please contact us for an RMA number and return the item for repair.  If the item is beyond repair, we will refund your purchase price, minus any shipping and handling costs.  You are financially responsible for shipping the product back to us.  We will pay for shipping to repaired product back to you.
Ordering
Ordering products can be done right here on the website.  It is safe and secure.  Use the shopping cart to manage your items.  If you create an account, which is recommended, you can view your purchase history.
Updating Account Information
It is a good idea to keep your account up to date.  Avoid any delays in shipping by verifying your correct address.  We send out e-newletters periodically so add your email to the mailing list.